LIMITED WARRANTY STATEMENT
This limited warranty shall apply to the Acoem Fixturlaser product (the “Product”). Fixturlaser Canada Inc. warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”). THIS LIMITED WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS. This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit a) any statutory rights of the Customer or b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twelve (12) months from the date of original purchase, and twelve (12) months for accessories (whether included in the alignment system sales package or sold separately) other than the media on which any software is provided, CD-ROM, memory card (“Warranty Period”)
3. The Limited Warranty can be extended by following Fixturlaser Canada’s recommendations for calibration and function control. By sending the Product for calibration and function control annually. This extended Limited Warranty does not cover batteries.
Customer shall present the PROOF OF PURCHASE and the PROOF OF CALIBRATION upon claiming this Limited Warranty. This Limited Warranty is only valid and enforceable in the country where the Product is sold.
4. Throughout the Warranty Period Fixturlaser Canada Inc., at their discretion, without charge and subject to Clause 7 repair or replace a defective Product. Repair or replacement may involve the use of functionally equivalent reconditioned unit. Fixturlaser Canada will return the repaired Product or replaced with another functional equivalent Product to the Customer in good working condition. All replaced faulty parts or components will become the property of Fixturlaser Canada Inc.
5. This Limited Warranty applies only to the hardware components of the Product as originally supplied and does not apply to any software or other equipment.
6. This Limited Warranty applies not to the calibration of the Product
7. If Fixturlaser Canada repairs or replaces the Product, the repaired or replaced Product shall continue to be warranted for the remaining time of the original Warranty Period or for three (3) months from the date of repair or replacement, whichever is longer.
8. Before returning any unit for service, be sure to back up data and remove any confidential, proprietary, or personal information from the Product. Fixturlaser Canada is not responsible for the damage to, or loss of any programs, data, or removable storage media where you do not back-up your data.
9. THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DEFECT WAS CAUSED THROUGH ANY OF THE FOLLOWING:
a. the Product serial number, or the warranty seal has been removed, erased, defaced, altered or is illegible; or
b. deterioration of the Product due to normal wear and tear; or
c. use other than in accordance with the user manual, rough handling, exposure to moisture, dampness or extreme thermal or environmental conditions or a rapid change in such conditions, corrosion, oxidation, unauthorized modifications or connections, unauthorized opening or repair, repair by use of unauthorized spare parts, accidents, forces of nature, or other actions beyond the reasonable control of Fixturlaser Canada (including but not limited to deficiencies in consumable parts) unless the defect was caused directly by defects in materials or workmanship. This Limited Warranty does not cover physical damage to the surface of the Product including but not limited to cracks or scratches on the LCD screen, laser apertures or sensor surfaces; or
d. the defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified; or
e. the Product software needs to be upgraded due to changes in cellular network parameters; or
f. the defect was caused by the fact that the Product was used with or connected to an accessory not approved or provided by Fixturlaser Canada or used in other than its intended use and where it can be shown by Fixturlaser Canada that such defect is not the fault of the Product itself.
10. Your Product may contain country specific elements, including software, If the Product has been re-exported from its original destination country to another country, the Product may contain country specific elements that are not considered to be a defect under this Limited Warranty.
ANY CLAIM UNDER THIS LIMITED WARRANTY IS SUBJECT TO YOU NOTIFYING FIXTURLASER CANADA INC.FROM WHOM THE PRODUCT WAS ORIGINALLY PURCHASED OF THE ALLEGED DEFECT WITHIN A REASONABLE TIME OF IT HAVING COME TO YOUR ATTENTION AND IN ANY EVENT NO LATER THAN BEFORE THE EXPIRY OF THE WARRANTY PERIOD.
11. In the event of Product failure, the Customer should take the following actions:
a. Refer to the user manual in order to identify and possibly correct the problem.
b. If the problem cannot be resolved by reference to the user manual the Customer should then contact the dealer where such Product was purchased.
c. Before the Customer contacts Fixturlaser Canada from whom the product was originally purchased, please ensure the following information is at hand:
i. The model and serial number of the Product.
ii. The Customer’s full address and contact information.
iii. A copy of the Customers original invoice, receipt or bill of sale of the purchase of
the Product.
12. THIS LIMITED WARRANTY STATES THE ENTIRE WARRANTY GIVEN BY Fixturlaser Canada Inc. TO THE CUSTOMER
IN NO EVENT SHALL FIXTURLASER CANADA INC. BE LIABLE UNDER THIS LIMITED WARRANTY FOR LOSS OF PROFIT, LOSS OF ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, OR INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE WHAT SO EVER TO THE FULLEST EXTENT THAT THOSE LOSSES OR DAMAGES CAN BE DISCLAIMED BY LAW IN ANY CASE. FIXTURLASER CANADA INC. ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE HARDWARE FIXTURLASER CANDA INC. DOES NOT EXCLUDE OR LIMIT LIABILITY FOR PERSONAL INJURY OR DEATH RESULTING FROM ITS OWN NEGLIGENCE FOR DEFECTS IN THE PRODUCTS ARISING OUT OF ITS OR ITS MANUFACTURER’S NEGLIGENCE
THE LAWS OF CERTAIN COUNTRIES MAY STATE THAT THE MANUFACTURER MAY NOT EXCLUDE OR LIMIT ASPECTS OF ITS LIABILITY TO THE CONSUMER WHERE THAT IS THE CASE, THE EXCLUSIONS AND LIMITATIONS OF LIABILITY IN THIS LIMITED WARRANTY WILL NOT APPLY.
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This warranty gives the Customer specific legal rights; the Customer may also have other rights, which may vary from country to country This limited warranty does not affect the Customers statutory rights in law specific to the country of purchase, such rights remain protected This Limited Warranty will be updated by Fixturlaser Canada Inc. from time to time. Please visit your local website www.fixturlaser.ca to obtain the latest version of the Limited Warranty for the Product.
